The Department’s Administration provides management, planning, and coordination of programs and activities. Administration coordinates responses to customer service requests, provides support in areas of payroll, record keeping, accounting, clerical assistance, front counter and phone customer service, and administers budgets for the department wide programs, projects and activities.
Administration also maintains databases for fire hydrant locations, valve vault locations, manhole locations, water main, sanitary sewer, storm sewer and street lights. Administration is directly involved with customer service contact and training and safety awareness programs for Public Works personnel.
Administration also develops interaction with Village residents and businesses, youth groups, schools and churches to further educate the public about Public Works services.
The Department's Geographical Information System (GIS) technician provides computer and field GPS data collection and related services working with GIS software for the production of utility drawings. Mapping updates and infrastructure inquiries both within and outside the organization are included in the design and maintenance of Village utilities.